Penn National Gaming Table Games Dual-Rate Supervisor in Bay St Louis, Mississippi


Don’t just work. Work Happy.

A career in gaming? At Hollywood Casino Gulf Coast and Boomtown Casino we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

We are currently seeking a talented individual to become a Table Games Dual Rate Supvervisor. An individual could be successful if they possess the following.

Your daily responsibilities include

As a Dealer:

  • Provides accurate and efficient dealing at assigned table game.

  • Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games.

  • Provides prompt, courteous and accurate dealing at assigned table(s).

  • Adheres to all company and departmental policies and procedures and state regulations as it relates to this position.

  • Performs accurate chip and cash transactions.

  • Receives wagers from customers and pays the appropriate game outcomes.

  • Maintains game security and protects company assets at all times.

  • Assists customers in understanding the rules and ensures adherence to established policies and procedures.

  • Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs.

As a Supervisor:

  • Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Table Games Department.

  • Oversees all gaming activity on assigned tables.

  • Monitors cash and chip transactions.

  • Corrects mistakes and settles disputes when necessary.

  • Verifies, by signature, all clerical transactions.

  • Issues approved credit.

  • Maintains bankroll at functional levels.

  • Assists customers with any problems or requests.

  • Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow cast members.

  • Any and all duties as assigned by your Director or a member of management.

To be successful in this position it will require the following skill set

  • Must be 21 years of age or older.

  • High school diploma or equivalent.

  • Applicants must successfully complete dealer training or have previous casino dealing experience.

  • Must be fast and accurate in handling cash.

  • Six months experience in customer service field preferred.

  • Prior poker experience or successful completion of Poker School required.

  • Must be able to successfully complete a basic math test, and pass an audition displaying adequate Poker skills.

  • Must be able to quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets.

  • Must possess good manual dexterity for quick and accurate handling of chips, cards and money.

  • Must possess excellent interpersonal skills.

  • Ability to respond calmly and make rational decisions in stressful situations with co-workers and guests in fast-paced environment.

  • Good oral and written communication skills, must be fluent and literate in English.

  • Ability to sit, stand, walk, and mobility to move easily around pit area as well as entire property for entire shift.

  • Must be able to listen and respond to visual and aural cues with excellent peripheral vision.

  • Must be able to tolerate areas containing second hand smoke, varying noise and temperature levels, illumination, vibration, crowds and air quality.

  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

Something to leave you with

If you’re truly committed to a red-carpet service culture, then you need a team that is just as dedicated in pursuing that vision. Penn National Gaming is the place where we empower our team members to deliver that WOW factor to our guests and in turn we will provide them an opportunity to build an “A” list career portfolio. You will soon understand why “It’s Good To Be PENN!”

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Job ID 2018-47338

Casino Property Hollywood Casino Gulf Coast

Position Type Regular Full-Time

Category Table Games